Cookie Policy

1. Introduction

This Cookie Policy explains how Clubbera ("we", "us", "our") uses cookies and similar tracking technologies on our website and platform. This policy should be read in conjunction with our Privacy Policy and Terms of Service.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Your Choices:

You have control over which cookies you accept. You can manage your preferences through our cookie banner, your browser settings, or by contacting us directly. However, disabling certain cookies may impact your ability to use some features of Clubbera.

2. Types of Cookies We Use

We categorize cookies based on their purpose and who sets them:

2.1 Essential Cookies (Strictly Necessary)

Purpose: These cookies are necessary for the platform to function and cannot be switched off. They are usually only set in response to actions you take, such as logging in or setting privacy preferences.

Cookies We Use:

Cookie Name	Purpose	Duration	Category
auth_token	Maintains your login session	Session / 30 days	Authentication
session_id	Identifies your browsing session	Session	Session Management
csrf_token	Protects against cross-site request forgery attacks	Session	Security
cookie_consent	Stores your cookie preferences	12 months	Consent

Legal Basis: Legitimate interest and contract performance Can You Opt Out? No - these are necessary for the platform to work

2.2 Analytics and Performance Cookies

Purpose: These cookies help us understand how visitors use our platform, which features are popular, and how we can improve user experience. They collect aggregated, anonymized information.

Cookies We Use:

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes users for analytics	2 years
_gid	Google Analytics	Distinguishes users for analytics	24 hours
_gat	Google Analytics	Throttles request rate	1 minute

What We Track:

• Pages visited and time spent
• Features used and clicked
• Navigation paths through the site
• Device type, browser, and operating system
• Approximate geographic location (city/region level)
• Traffic sources (how you found us)

Legal Basis: Consent (required under GDPR) Can You Opt Out? Yes - see Section 5

2.3 Cookies We Do NOT Use

For transparency, we want to be clear about cookies we do NOT use:

We do not use:

• Advertising/targeting cookies
• Social media tracking cookies (unless you embed social content)
• Third-party marketing cookies
• Cross-site tracking cookies

3. How We Use Cookies

3.1 Authentication and Account Management

• Keep you logged in across pages
• Remember your account settings
• Secure your session against unauthorized access
• Enable features like "Remember me"

3.2 Platform Functionality

• Remember your language preference
• Store your cookie consent choices
• Maintain shopping cart state for ticket purchases
• Enable form submission and data validation

3.3 Analytics and Improvement

• Understand which features are most useful
• Identify technical issues and bugs
• Measure platform performance
• Plan new features based on usage patterns
• Generate anonymized reports on platform trends

3.4 Security

• Detect and prevent fraudulent activity
• Protect against automated abuse (bots)
• Verify your identity for sensitive actions
• Monitor for suspicious behavior patterns

4. Third-Party Cookies

4.1 Google Analytics

We use Google Analytics to analyze platform usage and improve our service.

Data Shared with Google:

• Anonymized IP addresses (last octet removed)
• Pages visited and features used
• Device and browser information
• Approximate location (city level)

Google's Use of Data:

• Google processes this data as our processor
• Google may use the data for its own purposes as described in its privacy policy
• We have a Data Processing Agreement with Google

Your Rights:

• Opt out via our cookie banner
• Use Google's opt-out browser add-on: tools.google.com/dlpage/gaoptout
• Enable "Do Not Track" in your browser

Google's Privacy Policy: policies.google.com/privacy

4.2 Stripe (Payment Processing)

When you make a payment, Stripe may set cookies for fraud detection and payment processing. These are essential for secure transactions.

Stripe's Use:

• Detect and prevent fraudulent transactions
• Remember your payment method (if you choose)
• Secure payment sessions

Stripe's Privacy Policy: stripe.com/privacy

4.3 Future Third-Party Services

If we add new third-party services that use cookies, we will:

• Update this Cookie Policy
• Request your consent where required
• Provide opt-out options
• Notify you of the change

5. Your Cookie Choices

5.1 Cookie Banner

When you first visit Clubbera, you'll see a cookie banner with options to:

• Accept All: Allows all cookies including analytics
• Essential Only: Allows only necessary cookies
• Customize: Choose specific cookie categories

You can change your preferences at any time via the "Cookie Settings" link in the footer.

5.2 Browser Settings

You can control cookies through your browser settings:

Chrome: Settings > Privacy and security > Cookies and other site data

Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Cookies and website data

Edge: Settings > Privacy, search, and services > Cookies and site data

Please note: Blocking essential cookies will prevent you from using Clubbera.

5.3 Mobile Devices

iOS (Safari): Settings > Safari > Block All Cookies (not recommended)

Android (Chrome): Chrome app > Settings > Site settings > Cookies

5.4 Do Not Track (DNT)

We respect DNT signals for analytics cookies. When DNT is enabled:

• We disable Google Analytics tracking
• Essential cookies remain active
• Your experience may be less personalized

5.5 Opt-Out Tools

Google Analytics Opt-Out: Install Google's opt-out add-on: tools.google.com/dlpage/gaoptout

Network Advertising Initiative (NAI): While we don't use advertising cookies, you can opt out of interest-based ads: optout.networkadvertising.org

6. Cookie Duration and Deletion

6.1 Session Cookies

• Deleted when you close your browser
• Used for: authentication, session management, security

6.2 Persistent Cookies

• Remain on your device for a set period
• Duration varies by cookie (see tables in Section 2)
• Used for: remember preferences, analytics

6.3 How to Delete Cookies

You can delete cookies at any time through your browser settings:

• Delete all cookies (affects all websites)
• Delete cookies from specific sites (Clubbera only)
• Set cookies to auto-delete when you close your browser

After deletion:

• You'll be logged out
• Your preferences will be reset
• Some features may not work as expected until you log back in

7. Updates to This Policy

7.1 When We Update

We may update this Cookie Policy to:

• Reflect changes in cookie usage
• Add or remove third-party services
• Comply with legal requirements
• Improve clarity and transparency

7.2 How We Notify You

For material changes:

• Update the "Last Updated" date at the top
• Display a notice on the platform
• Send email notification (for significant changes)
• Request new consent where required by law

7.3 Your Continued Use

Continued use of Clubbera after policy updates constitutes acceptance of the new terms, unless you adjust your cookie preferences or stop using the service.

8. Legal Basis for Processing

Under GDPR and UK data protection law, we process cookie data based on:

Essential Cookies:

• Legal Basis: Legitimate interest and contract performance
• Why: Necessary to provide the service you requested

Analytics Cookies:

• Legal Basis: Consent
• Why: Optional enhancement requiring your permission

Security Cookies:

• Legal Basis: Legitimate interest
• Why: Necessary to protect you and our platform from fraud and abuse

9. International Transfers

Cookie data may be transferred to countries outside the UK and EEA, particularly when using services like Google Analytics (USA).

Safeguards:

• Standard Contractual Clauses (SCCs) with third-party processors
• Adequacy decisions where applicable
• Additional security measures (encryption, access controls)

See our Privacy Policy for more information on international data transfers.

10. Your Data Protection Rights

You have rights regarding data collected through cookies:

Right to Access: Request information about cookie data we hold Right to Erasure: Delete cookies and request deletion of collected data Right to Object: Object to analytics cookie processing Right to Withdraw Consent: Change your cookie preferences at any time Right to Complain: Lodge a complaint with the ICO

To exercise these rights:

• Adjust cookie settings in the footer
• Email: privacy@clubbera.com
• Contact the ICO: ico.org.uk

11. Children's Privacy

Clubbera is not intended for users under 18. We do not knowingly collect cookie data from children. If you believe we have collected data from a minor, contact us immediately at privacy@clubbera.com.

12. Cookies and Mobile Apps

If we develop mobile applications, this Cookie Policy will be updated to cover:

• Mobile identifiers and tracking
• App-specific analytics
• Push notification tokens
• In-app cookies and local storage

Mobile app users will receive updated terms before download or use.

13. More Information About Cookies

To learn more about cookies and how they work:

General Information:

• All About Cookies: allaboutcookies.org
• ICO Cookie Guidance: ico.org.uk/for-organisations/cookies

Your Privacy Rights:

• ICO (UK): ico.org.uk
• European Data Protection Board: edpb.europa.eu

Opt-Out Resources:

• Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
• Your Online Choices (EU): youronlinechoices.eu

14. Contact Us

For questions about this Cookie Policy or your cookie preferences:

Email: founders@clubbera.com

Quick Reference: Cookie Summary

Category	Purpose	Can Opt Out?	Legal Basis
Essential	Platform functionality, authentication, security	No	Legitimate Interest / Contract
Analytics	Usage statistics, platform improvement	Yes	Consent
Advertising	N/A - We don't use these	N/A	N/A

Current Cookie Count:

• Essential: 4 cookies
• Analytics: 3 cookies (Google Analytics)
• Total: 7 cookies

By using Clubbera, you consent to our use of essential cookies. Analytics cookies require your explicit consent via the cookie banner.